The Q&A plugin enables an interactive information pool in which existing questions can be searched, read and answered. Of course it is possible to ask questions, too. The exchange in the community leads to the answer of each question. And best of all: all questions & answers are collected in one place in your employee app or intranet.
Knowledge and the right answers to questions are often widely distributed throughout the company. Knowledge silos are created and known contact persons or departments spend a lot of time answering questions. If there is no central place for such questions and answers, knowledge cannot be shared and resources cannot be saved.
The name says it all – from now on, questions can be asked and answers given in a central location on the intranet or in the employee app. This can save you and your employees a lot of time and, by the way, you benefit from the swarm knowledge in the company.
What the plugin actually offers, we tell you here.
The application scenarios are very diverse and can be implemented on a topic, project or event basis. For example, a Q&A community can be used for questions about the home office or onboarding. But such a community is also very helpful when introducing new processes or tools.
Our Q&A plugin can be seamlessly integrated into existing Staffbase systems, making it available both on mobile and desktop in your employee app. Soon, the plugin will also be available for the COYO intranet technology.